Luxury timepieces are more than accessories—they are intricate works of art requiring skilled hands to repair and restore. If you’re looking for the best luxury watch repair services in Singapore, this guide compares the top local providers to help you make an informed decision.
We've included up to date information about all businesses, and where possible included links to their website and social media. We also collated the top reviews and one negative review for each watch servicing specialist here.
So without further ado, let's jump right into it.
The top luxury watch repair service providers in Singapore to help you fix your luxury timepiece.
1. The Watch Specialist’s Clinic (that’s us, of course!)
Address: 6a Maju Avenue, Singapore 556684
Highlights: Complimentary diagnosis, battery replacement, servicing, and authentication.
Specialisation: Renowned for restoring brands like Rolex, Patek Philippe, and Audemars Piguet.
Luxury Timepieces: Yes. Expert in handling highly complicated movements.
Contact: +65 9101 0339 | Website |
Family-owned with over 40 years of experience, this clinic offers top-notch service and a dedication to precision. Swiss-trained and certified inter-generational technicians ensure adherence to the highest standards.
The Watch Specialist’s Clinic comes highly recommended by authentic visitor reviews and experience, having 4.7 stars on Google across 120 reviews. Below are some user testimonials.
POSITIVE REVIEWS
Leading the way in terms of customer service. The team here offer straightforward professional advice and a high-quality watch servicing.
I have to point out that the price here for a watch overhaul or full servicing might seem high when you look at some of the alternatives. But what you get here is thorough, it’s the job done properly and you don’t pickup a watch that has been “dip-cleaned” three days after sending it in.
These guys fixed up a 60 year old moon phase(Felsa 693) in which the moon disc had stopped turning automatically. The Orchard road watch repairers had told me they couldn’t work on vintage watches like this one and that they didn’t think they could fix it. Same problem in Chinatown.
These guys took a look and said they were confident they could fix it up. Absolute heroes. A couple months later I’m picking up a fully restored watch.
They also cleaned up a Universal Geneve for me and have me some advice on a number of other watches.
5/5 - Anthony
Serviced my vintage 1969 Omega Speedmaster here. Did a great job. One minor follow up issue but they stand behind their work and immediately offered to correct it under warranty. Very solid family owned business who knows the value of their well-earned reputation. Highly recommended.
5/5 - Joshua
NEGATIVE REVIEWS
Disclaimer: I did not actually get my watch fixed here. This is a review on the quotation and service received.I have a 60 year old Tudor which had suddenly stopped running. I had already been turned down by another shop as they said it would be "too risky" to repair. The people at The Watch Specialist were warm and friendly but they also did quote me an astronomical amount of $1000+ citing age and parts as the reason. They also said that the watch was not very valuable and I should only fix it if it has sentimental value (it doesn't but I thought it was still a pretty nice watch)I declined as it was almost twice what the watch was worth. In the end I managed to get it fixed elsewhere for a fraction of the price. Turns out it just needed to be cleaned and serviced.
3/5 - Stephanie
2. Bonfield Singapore
Address: 1 Commonwealth Ln, #04-12/13 One Commonwealth, Singapore 149544
Highlights: Restoration, authentication, and commissioned watches.
Specialisation: Equipped with Swiss-grade equipment.
Repairs Luxury Timepieces?: Yes. Handles complex cases like bracelet refurbishing and movement reassembly.
Bonfield’s meticulous attention to detail and cutting-edge equipment make it a reliable choice for restoring high-value pieces.
Bonfield Singapore comes recommended by users, having 4.4 stars on Google across 102 reviews. Below are some user testimonials.
POSITIVE REVIEW
Had my watch assessed by watch master Eric, extremely knowledgeable and helpful. Removed links from my ceramic J12 as well. Highly recommend their service.
5/5 - Sai
NEGATIVE REVIEW
Disappointing service. Went over to Bonfield to see if they could help me with a battery replacement for my watch as it didn't look like I could DIY it myself. Upon entering the shop, the sales gave a pretty unwelcoming reply after enquiring for help, but eventually I gave in as my choices were limited.After changing the battery, the first thing I noticed were the number of new scratches at the back of the watch, which was very obviously avoided by the staff after seeing my reaction. The staff then quickly brought up a new problem- she asked if my watch face was already tilted, and to my dismay the tilt was obviously not supposed to be there in the first place. They offered to take a look at the watch again to see the issue, so I left my watch there to come back and collect the next day.I came back today to collect my watch, hoping that all is good as new (except the scratches), but was disappointed to find out that the bigger problem still persists. The watch face even seemed to be even looser than yesterday, and there was a sizable gap in between the glass and watch face. I was then told that if I were to wear the watch tightly against my skin, the watch will not rotate as badly- mentioning this very casually as if to completely evade the problem they inflicted on the watch.I felt hopeless at this point, whatever I tried to bring up was being avoided and also highlighted that 'this is just a battery replacement service, and mechanics are not covered'. I decided to pay the $25 battery replacement service and walk out to lose this battle. Thankfully, my watch is an inexpensive everyday pair. I cannot imagine how heart broken I would be if I brought a priced luxury pair here for repair or maintenance, to get such treatment and service.
1/5 - Caroline
3. 2ToneVintage Watches
Address: 100E Pasir Panjang Rd, #03-01/02, Singapore 118521
Highlights: Expertise in vintage watches, custom repairs, and servicing.
Specialisation: Collectible timepieces, including Patek Philippe and other iconic brands.
Repairs Luxury Timepieces?: Yes. Tailored for collectors and enthusiasts.
Ali Neil, the founder, combines a passion for vintage watches with exceptional craftsmanship, offering unparalleled repair services for rare finds.
2ToneVintage comes well-recommended by some users, with 4.6 stars on Google across 36 reviews. Below are some user testimonials.
POSITIVE REVIEW
Ali and his team are super professional. They explained the issues regarding my watch very clearly. They know their stuff. His collection of watches are really impressive too. Will highly recommend this place. Thanks Ali! I really appreciate it. :)
5/5 - Ruzaini
NEGATIVE REVIEW
I dropped off my watch here to get the date hand fixed. The staff seemed good in saying they would give it a try, and they would charge me if they could fix it. They were transparent that they might not be able to order the parts.After a few days, they claimed they fixed it and I paid the $250. Turns out it was not fixed and the issue was worse than before. After dropping it off again, they claimed it was fixed. But it still isn't.Now they are ignoring all my WhatsApp messages and refusing to acknowledge their mistake or offer a refund for not fixing anything. Would not recommend this place to anyone. there's no accountability or pride in their work. Only trying to grab your cash and will not own up to their mistakes or incompetence.Edit: the owner replied so quickly to the maps review but still ignored my WhatsApp messages and left me on read. So far no reason to believe their response about wanting to amend things.
1/5 - Zhai
4. Watch It! Pte Ltd
Address: 10 Paya Lebar Rd, #03-33 PLQ Mall, Singapore 409057
Highlights: Professional repair services with global shipping.
Specialisation: Seiko and Casio watches with reliable restoration capabilities.
Repairs Luxury Timepieces?: Yes, but limited to specific high-end models.
This retailer established in 2001, combines a storefront experience with repair expertise, catering to both casual and luxury watch collectors.
Watch It! comes highly recommended by users, with 4.8 stars on Google across 105 reviews. Below are some user testimonials.
POSITIVE REVIEW
Sent in an old / vintage Omega speedmaster for repair.Staff were professional / friendly, pointing out issues in my watch and charged a fair price / estimated time needed for repair. As promised, the watch was returned in good working condition (with warranty).
5/5 - PaulHappy to return in future :)
NEGATIVE REVIEW
Appreciate that it’s a watch shop meant to serve the higher end consumer needs of clocks and watches. But misalignment of mutual expectations will leave the consumer with a nasty shock. Had left my watch for only a battery change at an agreed pricing. Didn’t expect to come back and be told that they’d changed the waterproofing as well without consent. Even if true and necessary, might be a good idea to check back with the consumer first on whether they want to go ahead with the change and agree on the revised pricing? Left me with no choice but to pay up. Can’t reverse it anyway, right? Again even if it was necessary, lack of mutual agreement made it feel like a deliberate mislead.
1/5 - Kai
5. Swiss SAV
Address: 4 Leng Kee Rd, #01-08 SIS Building, Singapore 159088
Highlights: Swiss-trained watchmakers and genuine parts with warranty.
Repairs Luxury Timepieces?: Yes
Contact: +65 6699 9000 / +65 6726 9000 | Website
Swiss SAV is a premium Swiss watch battery & quartz service provider. They have been in the business of watchkeeping for over 20 years.
SWISS SAV comes highly recommended by users, having 4.9 stars on Google across 703 reviews. Below are some user testimonials.
POSITIVE REVIEW
One of the cleanest and most professional workshops I have ever seen, and I have seen a lot over the last 30+ years in the business. Highly recommended for high end equipment from Germany / Switzerland for watchmaking and jewellery industry.
5/5 - Siro
6. K2 Watch Co
Address: 810 Geylang Rd, #04-01 City Plaza, Singapore 409286
Highlights: Specializes in servicing Seiko and luxury collectors.
Repairs Luxury Timepieces?: Yes
Contact: +65 6746 0270
K2 Watch Co comes highly recommended by users, with 4.6 stars on Google across 187 reviews. Below are some user testimonials.
POSITIVE REVIEW
The watch smith is a true expert and such a lovely person too! Fixed my vintage Seiko (40+ year watch). Tested everything first before on-the-spot quote which was very fair. Did the job in 4 days. Took the watch apart, cleaned it all up and changed parts! Even helped check if the old watch was still waterproof or just water resistant. This little shop is inside City Plaza and might be confusing as one part has escalators only to level 3. You need to walk a little to another escalator that goes to level 4 😆
5/5 - Campbell
NEGATIVE REVIEW
I have to agree with the one-star reviews that the uncle is quite dodgy, I didn’t even know I’m not the only one facing a problem until I read them after the experience.I had problem opening my watch back so I brought it to him. I can see it’s a screw back based on experience but my friction ball just didn’t work on it. He didn’t even touch the watch and said he doesn’t have the battery for it and refused to open to check (understandable, cuz he thinks he doesn’t have the battery for it, it was an opaque metal watch back tho) and insisted it was a peel back. I was thinking nvm, I’ll just take back and try again and prove myself wrong and double check that he’s right.I bought a watch opener, you know those turn kind and managed to open it. Turns out who’s right. Yes, me! A screw back with the most common battery ever, SR626SW. He can close his shop already if he doesn’t even own SR626SW.If he’s been complained about the same issue way more than once just on one platform like this, he’s really probably too lazy to do the basics if the repair is not e.g. a servicing that will earn him much more at one shot.
1/5 – Miss
7. JW Horological Gallery
JW Horological Gallery comes highly recommended by users, with 4.6 stars on Google across 27 reviews. Below are some user testimonials.
POSITIVE REVIEW
I started off like most people who walk into their showroom, as a customer. That must've been some 5-6 years ago, when they were located at the Great Eastern Building in town. When they moved to the International Plaza, I went along with them, and subsequently to their current premises. Needless to say, we became friends in all that time. John Wang, his wife Angie, her sister Annie, and their mother are all very nice people! It didn't matter if all I did was browse and walk out empty-handed; they would always accord me excellent assistance and customer-service, and I would stand there and chat with their mum all the way until it was time for them to close.
They are good people, nice people, and most of all, they are excellent in what they do, and that is selling good watches at great prices, with the incomparable ability to service and restore all brands and makes of watches.
Any watch brought to them comes home looking pristine, and working like a gem! Places like theirs are becoming a rarity, and when a person finds places like these, we need to treasure and support them:)
5/5 - Teck
8. Khatena Masood & Sons
Established in 1930, Khatena Masood and Sons Trading is the major importer and exporter of watchmaker tools, jeweller tools and watch spare parts.
Khatena Masoon & Sons comes highly recommended by users, with 4.5 stars on Google across 35 reviews. Below are some user testimonials.
POSITIVE REVIEW
Singapore’s watch part supplier to watch shops! From replacement watch movements to tools and batteries. They also do watch repairs. At reasonable prices.
5/5 - Paul
NEGATIVE REVIEW
Ordered from them online 5 days ago but there was no response. contacted them today & asked about my order, a staff replied half heartedly they will mail out today & when questioned why was there no response from my 2 earlier emails, he just mention he didn't notice. do not recommend buying from them.
1/5 - P
9. Global Watch Service Singapore
Global Watch Service Centre offers luxury watch services in Singapore. Over 30 years of watch servicing experience. Official service centre for Maurice Lacroix SA and Dunhill Timepieces.
Global Watch Service Repair Centre Pte Ltd comes highly recommended by users, with 4.9 stars on Google across 423 reviews. Below are some user testimonials.
POSITIVE REVIEW
Nice Shop house office, staff like Ms. Agnes is polite and friendly to assist me about serviced my 50+ years old hand watch. Watch is carefully opened by Mr. Richard ( Technical specialist) to check from original, service needed and parts to finalised the cost to me within 2 days. Angie’s also briefed me down to heart without any further hidden charges. Services as set out between 3. to 7 weeks but completed within 2 weeks, thks Q Mr. Richard, he should have a credit for excellent services. Watch is taken back after services & repaired on 1st July 2024. I started to wear my watch for washing my hands every day for 1 month (1st August) but so far no leakage defect observed on the watch face.
After all I would say the services is very good and reasonable. Keep up your work !
5/5 - Tong
NEGATIVE REVIEW
This is worst service I've experienced in Singapore so far, please see my experience below:Last week, I brought my watch to Global Watch Service Center for repair, in the first place I asked the staff is it my watch stopped functioning due to low battery?The staff answered YES, so I just agreed to replace the battery. After couple of minutes for waiting, the staff shown up and told me my watch had been fixed, and requested me to pay $35, so I paid. After that they returned my watch, on the spot I noticed the watch did not working at all, so I immediately informed the staff, and she check again and asked me to wait again. Subsequently after 10-15 minutes, they came out and told me there might be some issues on my watch's mechanism and I might need to go to the Fossil service center to repair my watch, then the next day my watch stopped working again. However subsequently they refused to return my money, reason being is there is no warranty for battery replacement.The point is,1) I agreed to replace the battery because they told me that is the root cause (I don't even know if is truth that the battery is weak as they said )2) The first time they repaired my watch, they don't even check the watch and directly told me this is done?3) If they have difficulty to fix the watch due to technical constraint, I still can understand and would be willing to pay the consultation fee, but don't think this is worth $35.So ended up I wasted my time and money and came out nothing, my watch still has the same problem. Based on my experience, I've highly doubt on the integrity and quality of this company.
1/5 - Leo
Service include watch battery replacement, watch bracelet alteration antique watch restoration watch polishing. Repair specialists with over 20 years of watch repair experience. They service both high-end and low-end watches.
Watchrepair.com.sg comes highly recommended by users, with 4.8 stars on Google across 128 reviews. Below are some user testimonials.
POSITIVE REVIEW
Friendly and approachable. Done within 3 hours. A few third party repairers not keen to do the job. Said the legs holding the dial broken and difficult to fix. Dial aligned accurately, scratches polished and water proof rubber changed.Thank you.
5/5 - Anthony
NEGATIVE REVIEW
Brought a Omega Constellation that required re-engraving touch up on the roman numerals, owner charged $50 and said he would try to fix it if not I'll get a refund. However the re-engraving could not be done and paint job on the roman numerals was horrendous, making it worse than before with paint marks everywhere. Brought it to another place to do the paint job which only took 5mins with a much better job done. For his service, I only had a refund of $30, because $20 for polishing when the watch was already well polished prior to this shop service. Overall horrible workmanship on the paint job and nothing done to the re-engraving.
1/5 - Caleb
Information about the top luxury watch repair options and servicing choices in Singapore is power – to help you make the right decision based on your unique needs.
And there you have it! We’ve summarised Singapore's finest luxury watch repair services, emphasising their craftsmanship and specialised expertise in restoring intricate timepieces. Each featured provider is detailed with their services, highlights, and luxury capabilities (and where possible, we also updated their contact details and addresses, based on Google information).
While we have taken time to compile this list of our fellow watch repair specialists, we encourage you to explore the providers on your own, and to further by check reviews and feedback, in order to make well-informed decisions based on your personal preferences and watch repair requirements.
Last updated: December 2024
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